Morgan Clare

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Terms & Conditions

The Morgan Clare website is operated on the following terms & conditions and by using the site you accept the terms and conditions which shall be interpreted according to the laws of England.

We take great care to ensure that our website accurately represents the goods but cannot guarantee the accuracy of colour as this can be influenced by your personal monitor.

Loyalty Reward Schemes and promotions may operate from time to time both within Morgan Clare store and Morgan Clare online but these operate independently and are not transferable from store to online or vice-a-versa at this time.

To be eligible to purchase from this site you must be the holder of a valid debit/credit card and warrant that the personal information you are required to provide is true, accurate and current in all respects.  You will be requested to register and provide your personal details. In particular, customers must provide their name, phone number, e-mail address and other requested information as indicated. We reserve the right to only accept orders from those over the age of 18.

You must notify us of any changes to your personal details by email to contact@morganclare.co.uk

If you are browsing within the UK, prices will be displayed on the site in GBP and are inclusive of VAT at the applicable rate.  If you are browsing from outside of the UK, please use our currency convertor in the top right of your browser to display alternative currencies.

We may not accept your order if:

a) We are unable to obtain authorisation for your payment
b) An item you have ordered is out of stock

We reserve the right to reject any offer to purchase by you at any time.

If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone advising you of this.  Acceptance of your order and the completion of the contract between Morgan Clare and you will take place when you receive an email notifying you that we have dispatched your order.

If you require any information about the status of your order please contact Morgan Clare by email at: contact@morganclare.co.uk or call 01423 730720 between 10.00am and 5.30pm. Monday to Friday. To track your order please visit our Support Portal here 

We may change the terms and conditions at our discretion and by using the site after such change you agree to comply with and be bound by these.

INSTORE RETURNS POLICY

If for any reason you change your mind about your purchase we are happy to exchange or provide a credit note for unworn merchandise, within 14 days of purchase with a valid receipt.

Items purchased during SALE periods, along with swimwear and earrings are non returnable. We do not offer refunds for any store purchase. This does not affect your statutory rights.

ONLINE RETURNS POLICY 

We hope you will be delighted with your purchase but if for any reason you are not satisfied we will exchange or refund providing the item is returned new and unused with all labels and tags attached within 14 days, or following notification of your intent to return within this period a further 14 days will be granted.  Please note this applies only to goods purchased through our online store and refunds can only be processed through this site.

All jewellery is refundable excluding earrings due to hygiene reasons.

Swimwear can only be returned if the hygiene seal remains intact.

Goods that are marked or damaged in any way will not be excepted for refund.

For more information on processing your return please visit our Support Portal here.

HELLO10

10% discount on first order, for new customers online only. This code cannot be used in conjunction with any other offer.

WELCOME £10 CREDIT- INSTORE ONLY WHEN JOINING OUR LOYALTY PROGRAMME

As a welcome to Morgan Clare loyalty, a £10 welcome bonus will be added to your instore account when joining.  The credit will be applied to your account within 3 working days of your original transaction.  You have 2 months from the date of issue to spend this credit.  This credit cannot be used in conjunction with any other offer.

ONLINE VOUCHER CODES

Rewards and promotions may operate from time to time for Morgan Clare online. On the occasion that you are issued a unique voucher code, these will operate independently and are not transferable from online to store at this time. Codes are valid for the duration stated in the corresponding T&Cs; if issued as part of an event this will be during the event window. For one-off codes issued at our discretion you have 2 months from the date of issue to use.  This cannot be used in conjunction with any other offer.

 

LUCKY DIP

Promotion is open to participants aged 18 and over. Spin-to-Win discount applies to AW24 stock ONLY.

Exclusions

The following exclusions apply:

  • ALL SS25
  • Agolde: Luna Pieced Taper – Possess, Harper Straight – Fix,
  • Anni Lu
  • Celine
  • Citizen’s of Humanity: Miro Curve – Pacifica & Domino
  • Dehanche
  • Ganni: Black Small Ganni Bou Bag
  • Hunza G:  Square Neck Swim Black, Xandra Bikini – Lime & Orange, All Scrunchies
  • Hermina Athens
  • Jenny Bird
  • Loewe
  • Paige: Suede Lyra Boot – Sienna

Discounts must be used within the specific promotional period and cannot be applied to previous purchases. Cannot be used on SALE items or in conjunction with any other offer.

Morgan Clare reserves the right to modify or terminate the promotion at any time without prior notice.